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Outsourcing

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Outsourcing Definition

Outsourcing is the "strategic business decision to move internal work(s) to an external supplier" (Elliott & Torkko, 1996: 47). Outsourcing is the operational transfer of one or more business processes from an origin company to an external provider who will then become accountable for the outcome of the agreed tasks (Lereuth, 2007). This will involve a contractual agreement between two or more parties for the ongoing management and improvement of business infrastructure and processes (ITSMA, 2004).

Outsourcing Description

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Outsourcing Examples

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Outsourcing Implementation

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Outsourcing Strengths

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Outsourcing Weaknesses

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Outsourcing Value Focus

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Outsourcing Life Cycle

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Outsourcing Sector Focus

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Outsourcing Web resources

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Outsourcing Print resources

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Outsourcing References

  • Beebe, L. and Meyers, B. (1998) Outsourcing: Planning for Strategic Partnerships, The Sheridan Press.
  • Bhagwati, J., Panagariya, A. and Srinivasan, T. N. (2004) The muddles over outsourcing, Journal of Economic Perspective, Vol. 18 (4), pp. 93-114.
  • Chan, S. (2007) IT Outsourcing in China: How Chinas Five Emerging Drivers Are Changing the Technology Landscape and IT Industry, The Outsourcing Institute.
  • Elliott, T. and Torkko, D. (1996) World Class outsourcing strategies Telecommunications, Vol. 30, pp. 47-49.

There are up to fifteen original source references used to write the overview of Outsourcing. Please log in or subscribe to view the original source material our researchers used to write about this concept.

Outsourcing Articles

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