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Soft Systems Methodology

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Soft Systems Methodology Definition

Soft Systems Methodology (SSM) provides a framework for the analysis and design of solutions to 'soft' systems problems (Bentley, 1997) especially in the management of organisational change. Management problem situations are ones in which the crucial need is to find an accommodation between (permanently) conflicting viewpoints and interests. SSM is a clear process through which such accommodation can be sought, having emerged as a total re-conceptualisation of systems thinking based intervention (Checkland & Haynes, 1994).

Soft Systems Methodology Description

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Soft Systems Methodology Examples

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Soft Systems Methodology Implementation

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Soft Systems Methodology Strengths

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Soft Systems Methodology Weaknesses

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Soft Systems Methodology Value Focus

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Soft Systems Methodology Life Cycle

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Soft Systems Methodology Sector Focus

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Soft Systems Methodology Web resources

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Soft Systems Methodology Print resources

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Soft Systems Methodology References

  • Bentley, T. (1997) Soft systems methodology, Management Accounting, Vol. 71 (7), p. 22.
  • Checkland, P. and Haynes, M. (1994) Varieties of systems thinking: The case of soft systems methodology, System Dynamics Review, Vol. 10 (2/3), pp 189-197.
  • Checkland, P. and Scholes, J. (1990) Soft Systems Methodology in Action, in Sherer, S. A. (1992) Soft systems methodology in action, Interfaces, Vol. 22 (1), pp. 181-181.
  • Checkland P. (1981) Systems Thinking, Systems Practice, Wiley, Chichester.

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