KnowledgeBrief is committed to preserving the privacy of the personal data of its staff, students, applicants and customers through compliance with the Data Protection Act (2018), and the UK General Data Protection Regulation (GDPR) (collectively referred to as ‘data protection legislation’). KnowledgeBrief undertakes to process personal data responsibly, protect it and keep it secure. KnowledgeBrief is on the Information Commissioner’s Register of Data Controllers, reference no.Z2841145.
KnowledgeBrief is a cloud provider of the professional development and training platform KBProfessional which is a private cloud platform. KnowledgeBrief KBManage is also a cloud platform. KnowledgeBrief customers who have a corporate or organisation KBProfessional platform have control over the purpose for which personal data will be processed with their platform. KnowledgeBrief customers who have registered on the KBManage platform have control over their personal data that they submit into the platform.
The answers to these questions will help you understand how KnowledgeBrief protects personal data that you store in KBProfessional and KBManage.
For all KnowledgeBrief products, we strive to keep customer data highly protected and to be as transparent as possible about how we secure it.
Data Encryption
We use the latest recommended encryption to protect your data. KBProfessional and KBManage customer data is encrypted in transit and at rest.
We work hard to maintain best practices for encryption and browser support and therefore we do not support older browsers.
Data Center Security
KnowledgeBrief customer data is hosted in our hosting providers secure data centers. These data centers implement physical and technical security controls including, but not limited to - strict physical access controls, professional security staff, surveillance and intrusion detection.
Backup and availability
Our systems are constantly backed up to allow us to restore access to your data in the unlikely event of a system failure. We constantly monitor our services and our technical staff are immediately alerted to any problems allowing us to quickly resolve unexpected issues.
Internal controls
We have strict internal processes to limit access to systems and infrastructure to key staff on a needs-only basis.
Updates
Our KBProfessional and KBManage systems are regularly updated and because these services are accessed through a browser our customers are always using the latest version.
In order to provide the KBProfessional and KBManage services, we have authorised staff who have access to manage functions within the service e.g. qualifications. We also have authorised operations staff who have access to the infrastructure that hosts our services and therefore the underlying data. However, we never access specific customer data unless we are working to resolve a customer issue.
As described in the Data Protection section of our Terms & Conditions customers can choose to request the permanent deletion of their data.
We will retain your personal information for as long as we provide the KBProfessional or KBManage service to you, please the Retention section of our Privacy Policy.
We will never disclose your personal information to anyone else except where we have to do so in accordance with our Privacy Policy, see the information on sharing and disclosure.
The data controller responsible in respect of the information collected on our website or services is KnowledgeBrief Ltd, a private limited company registered in England with number 0545162 whose registered office is at:
85 Great Portland Street
London, W1W 7LT
The data protection registration number is Z2841145.
You can obtain our full Data Protection Policy from the Data Protection Owner who can be contacted directly here:
Email (UK): [email protected]
Telephone (UK): 0204 5511855
KB DOC 1.0 Data Protection Policy v3, 02/03/2021