BUSINESS RESEARCH

Brain of a 21C Leader

To change people’s mindset and way of thinking, you have to engage with the most complex system in nature – the brain. The EY Edge journey will continue as an exploration of the brain behind thinking, motivations and purpose and how to achieve highest performing teams and a better working world.

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October 2017 Special Issue

Build highest performing teams based on thinking styles

Today, the smartest firms are not necessarily those that out-produce the competition. Rather, they are the ones that out-think the competition.

More than ever, 21C leaders must become adept at working with mental models and managing different thinking styles to build productive and innovative teams. 

Most leaders think about building teams based on what people do. We select from skills and assign tasks and responsibilities. But this doesn’t account for the influence of emotions, irrationalities and psychological forces at large. By knowing how your colleagues, team and organisation think, everyone can be more energised, more engaged, more creative and more productive.

“The world as we have created it is a process of our thinking. It cannot be changed without changing our thinking”


Albert Einstein

Evaluate your thinking style by:

  • Focus: Do you tend to pay the most attention to ideas, processes, action or relationships? For example, as you contemplate the day ahead, does your focus naturally land on the problems you need to solve, the plans you need to make, the actions you need to take or the people you need to see?
  • Orientation: Do you swing towards the details or the big picture? For example, are you more likely to complain about getting dragged into the weeds or about things being too general and not specific enough?

Combine these two dimensions and see the thinking style of yourself, your colleagues or at work in whatever context or setting you choose:

 

Sources: Bonchek, M. and Steele, E. (2015) What kind of thinker are you? Harvard Business Review, 23 Nov; De Cremer, D. and Tao, T. (2016) Creating Effective Organisational Systems through Experimenting with Human Nature, The European Business Review, 18 Oct; Huy, Q. (2016) Scaling Up Emotional Intelligence to Inspire the Crowd, INSEAD Knowledge, 30 Mar; Escallón, C. and Johnston, A. (2017) Think differently: rewire your brain, London Business School Review, 23 Jan.

Referenced techniques

Technique

Empowering Employees

Over 70% of organisations now use empowerment initiatives. This concept explores how and why companies apply them. Empowerment is a key driver of motivation, autonomy, and innovation. Edmondson (2018) and Parker (1998) show it thrives in safe cultures and well-designed roles.

Technique

Group Dynamics

Group dynamics can be used as a means for problem-solving, team work, and to become more innovative and productive as an organisation as whole. The concept will provide you with the strengths, success factors and measures of group dynamics, along with other professional tools.

Technique

Emotional Intelligence

High levels of emotional intelligence benefit individuals in any occupational field. The concept describes three types of model that help us to understand the notion of Emotional intelligence and reviews a wide range of benefits, weaknesses and key success factors.

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