Research
The Role of Emotional Intelligence in Situational Leadership
Emotional intelligence helps leaders choose the right leadership response for the situation, especially when teams are adapting to AI-enabled change. By combining self-awareness, empathy, evidence and feedback, leaders can decide when to direct, coach, support or delegate. This research explains how to apply the approach in everyday leadership situations, including difficult conversations, negotiation, digital collaboration, small pilots and human-led decision making.
KnowledgeBrief
The Role of Emotional Intelligence in Situational Leadership