Advanced Leader Apprenticeship - Level 5

Course Description

What will you learn?

You will acquire all the knowledge, skills and behaviours required to complete this Level 5 Operations / Departmental Manager Apprenticeship through focussing on the following modules:

PART 1

What is leadership and management?

In the first part of the programme, you will explore your identity and aspirations as a leader. You will learn how to align your personal leadership goals with your organisation’s strategic direction, develop a comprehensive business strategy, and create a personalised development plan. This section will help you build foundational leadership and management skills through practical workshops and assessments, ensuring a clear starting point for your leadership journey.

Learning modules include:

PART 2

Delivering Operational Plans

In Part 2, you will focus on planning, delivering, and adapting operational plans to meet business objectives. You will explore the principles of leadership and management, gaining the skills necessary to implement strategies effectively within your organisation. This section also includes an exploration of HR management processes, equipping you with the tools to manage and support your team effectively.

Learning modules include:

PART 3

Becoming a Leader

In Part 3, you will develop essential leadership skills, including understanding different leadership styles, managing teams effectively, and fostering team development. You will gain practical insights into team dynamics, motivation, and performance management, ensuring you can lead with confidence. Additionally, you will be exposed to a variety of coaching models, providing you with valuable tools to support and guide your team’s growth.

Learning modules include:

PART 4

Communicating Success

In the final part of the programme, you will refine your communication, relationship-building, and project management skills. You will learn to manage projects to achieve business results, ensuring alignment with organisational goals. This section also prepares you for the end-point assessment (EPA) by focusing on clear communication, stakeholder engagement, and effective project execution.

Learning modules include:

Included in Department Leader Apprenticeship

All of our courses include these key elements, ensuring every learner benefits from the best experience.

Chartered
Manager status

Get chartered with all our business, leadership and management apprenticeships, 96% use Chartered Manager as proof of effectively leading people & managing change.

1:1 Business
coaching

Tailored support, Coaching, advising and challenging you to reach your goals. Skills Coaches bring a wealth of knowledge to connect the course to your role and priorities, right now.

Applied
learning

A comprehensive introduction to key managerial roles and responsibilities, and develop the core skills and knowledge required for a successful career in management.

Unlimited
workshops

Sessions are available across a broad range of subjects, including: emotional intelligence, values based leadership, project scoping, delegating, time management and many more.

Leadership
in Action

Free access to our Leadership in action webinar series. Join inspiring leaders from around the world as they share their thoughts on some of the most important leadership topics of the day.

Accredited
qualifications

KnowledgeBrief is a Strategic Partner with the Chartered Management Institute and all learners receive a CMI certificate as part of their management apprenticeship course.

Business
Library

Our Business in brief library condenses the knowledge you need into easily understood formats. With over 500 of the most effective business techniques included with every course.

Off the job
learning

A comprehensive introduction to key managerial roles and responsibilities, and develop the core skills and knowledge required for a successful career in management.

NUS Apprentice
Card

NUS Apprentice Card is available for all KnowledgeBrief apprenticeship learners, it is an incredible discount card which can be used at hundreds of high street locations and popular online brands.

Best learner experience

Consistently rated as 9/10 for usability and helping learners complete their courses, our leadership learning platform makes completing your course easy.

Need to Know

Frequently Asked Questions.

Accredited by the Chartered Management Institute, Level 5 Operations / Departmental Manager Apprenticeship curriculum is designed to connect learning to personal and company goals through a blend of theoretical and applied activities.

Am I eligible to take this course?

You need:

To have the right to work in the UK
To have lived in the UK continuously for the past 3 years
At least a grade of 4/C GCSE (or equivalent) in Maths and English
To have not previously studied the course content
To not undertake any other qualification during your apprenticeship
To be able to apply your learning to your role

How am I assessed?

The programme concludes with an End Point Assessment run by an independent End Point Assessment Organisation. It involves two methods of assessment, which can be delivered in any order:

1) Presentation with questions and answers
A presentation title is set by CMI based on the knowledge, skills and behaviours covered within the apprenticeship. Once the title has been set, learners have two weeks to prepare and submit a copy of the presentation, which will be delivered either via online video conferencing or face to face in 20 minutes and is followed by 30 minutes for questioning.

2) Professional discussion underpinned by a portfolio of evidence
A 60 minutes discussion of the continued professional development and portfolio completed during the programme. Evidence of this will have been submitted ahead of time.

Am I able to use the Apprenticeship Levy?

The Level 5 Operations Manager Apprenticeship standard) is costed at £9,000.

If your organisation pays the Apprenticeship Levy tax then the full programme costs can be paid via your Apprenticeship Levy funds.

If you do not pay the Apprenticeship Levy tax and would like to increase the leadership and management capabilities in your organisation, the Government will fund 95% of the programme cost with the organisation co-investing the remaining 5% (£450).

More questions? Contact us to arrange a call

Testimonials

Trusted by over 350 organisations

2000+ people are already learning with KnowledgeBrief

"Knowledge Brief has great content and is detailed in the area I am developing in. The system is very clear and easy to use and navigate. Thanks to my skills coach, for his support and guidance. I applied my course knowledge and experience, using team performance, leadership styles, and the Eisenhower matrix to manage tasks effectively."

Jonny Burrows

Assistant Manager

"Completing this apprenticeship gave me valuable knowledge, experience, and tools to lead a team effectively. Since graduating, I have streamlined my work and refined team management, boosting productivity and team satisfaction."

Mohammed Sarwar

Carbon Reduction Technology Manager UCoE

"The apprenticeship has deepened my understanding of cultural awareness and inclusivity, equipping me to manage diverse teams and foster an inclusive work environment. I have also strengthened my ability to lead change initiatives, ensuring smooth transitions and maintaining morale during periods of change. "

Jim Windebank

Head of Service – Supported Living

"I have felt fully supported since the start of my apprenticeship, which has removed my fears about completing the work after being out of education for so long, and I have learned the importance of time management, productivity, and using communication to deliver clear messages for better outcomes in the workplace."

Daryl Taylor - Smirthwaite

Business Process Manager

"I am incredibly grateful for my coach's outstanding support and guidance throughout my Level 5 Leadership & Management course, which boosted my confidence, helped me achieve a distinction, and contributed to my improved performance and invaluable leadership and management skills."

Philippa Kirton

Import and Compliance Supervisor - Art Transport

"I have seen positive work improvements using what I’ve learnt about leadership, communication, and decision-making, and highly recommend the easy-to-use KnowledgeBrief platform with visual progress tracking, extra resources, and valuable information."

Sharon Boia

EHS Manager

"My coach has consistently supported and guided me throughout my apprenticeship, checking in to ensure I understand tasks and feel confident completing them, while also teaching me skills for handling workplace situations, which has improved me as a leader and manager."

Robin Greenwood

Recruitment Director

"I’ve improved in decision-making, team management, and leadership, gaining skills like project management, stakeholder engagement, and operational planning, and this apprenticeship deepened my understanding of leadership and management, equipping me to drive success and achieve organizational goals."

Anubhav Singh

Delivery Manager

"My course includes detailed leadership learning cycles, seminars, webinars, training days, and additional study units, supported by case studies, research papers, and insights from experts. The coaching sessions have boosted my confidence in applying leadership skills in my role global recruitment organisation."

Nigel Brown B.A.

Senior Recruitment Business Partner/Team Leader

"KnowledgeBrief are best in class for their Leadership and Management training, highly professional and extremely knowledgeable coaches"

Shelly Larsen-McHugh

Early in Careers Programme Manager

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Course overview

Delivery

Qualification

Fees

What will you learn?

What is leadership and management?

Learning modules include:

Delivering Operational Plans

Learning modules include:

Becoming a Leader

Learning modules include:

Communicating Success

Learning modules include:

Included in Department Leader Apprenticeship

1:1 Businesscoaching

Appliedlearning

Off the job learning

Unlock your potential

More confident

More inspired

More qualified

More effective

Frequently Asked Questions.

KnowledgeBrief is a Strategic Partner with the Chartered Management Institute

All Department Leader course content is accredited by the Chartered Management Institute and all learners receive a KnowledgeBrief Certificate which includes CPD hours.

Superior learning experience with our KBPro® Leadership platform

KnowledgeBrief Excels in Ofsted Inspection

We are proud to announce the excellent results of our recent Ofsted inspection on our Operations / Department Leader Apprenticeships, which has shed light on the powerful advantages of our distinctive approach.

Trusted by over 350 organisations

Jonny Burrows

Mohammed Sarwar

Jim Windebank

Daryl Taylor - Smirthwaite

Philippa Kirton

Sharon Boia

Robin Greenwood

Anubhav Singh

Nigel Brown B.A.

Shelly Larsen-McHugh

Equip your department and operational leaders with the skills to increase results

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Company

Get in touch

1:1 Business
coaching

Applied
learning

Off the job
learning

Anubhav Singh