Management Apprenticeships

Business Associate

Business Administrator Apprenticeship Standard (Level 3)

The Business Associate apprenticeship is designed for individuals starting out in business or looking to build strong, practical skills in a professional setting. Through this apprenticeship, you will develop core capabilities in communication, project delivery, digital tools, and commercial awareness. You’ll learn how businesses operate, how to manage priorities, and how to contribute confidently to teams and projects across an organisation.

Course overview

This apprenticeship will equip learners with the essential knowledge, skills, and behaviours to operate confidently in a fast-paced business environment. Through practical learning, applied projects, and reflective development, you will build your confidence in communication, digital tools, and project delivery. You'll also strengthen your commercial awareness, problem-solving ability, and workplace professionalism.

Delivery

Blended model of work based evidence, assignments, training days and CPD through our fantastic learning platform - KBPro®

Qualification

KB Management School Certificate
Level 3 Apprenticeship Certificate

Fees

£5000 Using levy funds
£250 Non levy payers

Contact enrolments team

Course Description

What will you learn?

You will acquire all the knowledge, skills and behaviours required to complete this Level 3 Business Administration Apprenticeship through focussing on the following modules:

PART 1

Building Strong Relationships

In the first part of the programme, you will develop the communication and collaboration skills needed to build strong, professional relationships. You’ll learn how to communicate with clarity, listen actively, provide feedback, and confidently participate in meetings. You’ll also explore how to work as part of a team, support peers, deliver impactful presentations, and engage confidently with stakeholders. Alongside this, you’ll gain an understanding of how organisations are structured, how they operate, and how business strategy, sales, and marketing contribute to success.

Learning modules include:

PART 2

Becoming a Professional

In this part of the programme, you will focus on developing the mindset, behaviours, and self-awareness needed to grow as a professional. You’ll learn how to assess your strengths, set meaningful goals, and create a personal development plan to support your progress. Emotional intelligence, resilience, and the ability to give and receive feedback are explored, along with how to adapt to change, plan events, and apply your learning confidently in the workplace.

Learning modules include:

PART 3

Ready for the Digital Workplace?

This part of the programme focuses on building your digital confidence and developing the skills needed to operate effectively in a technology-driven business environment. You’ll gain experience with key IT tools, learn how to manage and present data, and communicate using digital platforms. This part will also explore how organisations manage information securely by understanding the importance of regulatory compliance, enabling you to work confidently, responsibly, and professionally.

Learning modules include:

PART 4

Make it Happen: Projects and Financial Know-How

In the final part of the programme, you will develop the knowledge and tools needed to manage projects and understand key financial principles. You’ll explore budgeting, supply chains, and the wider market context that shapes business decisions. You’ll also learn how to plan and deliver projects using practical frameworks, prioritise effectively, and analyse performance. This part of the programme will build your confidence in turning ideas into action and contributing to business success through informed, well-structured decision-making.

Learning modules include:

Included in Team Leader Apprenticeship

All of our courses include these key elements, ensuring every learner benefits from the best experience.

Chartered
Manager status

Get chartered with all our business, leadership and management apprenticeships, 96% use Chartered Manager as proof of effectively leading people & managing change.

1:1 Business
coaching

Tailored support, Coaching, advising and challenging you to reach your goals. Skills Coaches bring a wealth of knowledge to connect the course to your role and priorities, right now.

Applied
learning

A comprehensive introduction to key managerial roles and responsibilities, and develop the core skills and knowledge required for a successful career in management.

Unlimited
workshops

Sessions are available across a broad range of subjects, including: emotional intelligence, values based leadership, project scoping, delegating, time management and many more.

Leadership
in Action

Free access to our Leadership in action webinar series. Join inspiring leaders from around the world as they share their thoughts on some of the most important leadership topics of the day.

Accredited
qualifications

KnowledgeBrief is a Strategic Partner with the Chartered Management Institute and all learners receive a CMI certificate as part of their management apprenticeship course.

Business
Library

Our Business in brief library condenses the knowledge you need into easily understood formats. With over 500 of the most effective business techniques included with every course.

Off the job
learning

A comprehensive introduction to key managerial roles and responsibilities, and develop the core skills and knowledge required for a successful career in management.

NUS Apprentice
Card

NUS Apprentice Card is available for all KnowledgeBrief apprenticeship learners, it is an incredible discount card which can be used at hundreds of high street locations and popular online brands.

Best learner experience

Consistently rated as 9/10 for usability and helping learners complete their courses, our leadership learning platform makes completing your course easy.

Learning KnowledgeBrief

Unlock your potential

68% of managers have no formal management skills. Get the knowledge needed to unlock your potential and stand out from the crowd.

More confident

83% of learners feel more confident in their roles

More inspired

76% of learners report increased engagement and motivation

More qualified

Showcase your talent, gain a recognised and prized qualification

More effective

Grow as a leader if you take this course

Need to Know

Frequently Asked Questions.

The Level 3 Business Administration Apprenticeship curriculum is designed to connect learning to personal and company goals through a blend of theoretical and applied activities.

Am I eligible to take this course?

You need:

To have the right to work in the UK
To have lived in the UK continuously for the past 3 years
At least a grade of 4/C GCSE (or equivalent) in Maths and English
To have not previously studied the course content
To not undertake any other qualification during your apprenticeship
To be able to apply your learning to your role

How am I assessed?

Once the programme is complete, you will be assessed through the End Point Assessment (EPA) by an independent, accredited organisation.

Knowledge test

Maximum of 60 minutes and includes 50 equally weighted multiple-choice questions.

Portfolio-based Interview

30-45-minute interview supported by a portfolio of evidence.

Project Presentation

10-15 minutes presentation with a further 10-15 minutes Q&A discussion.

Am I able to use the Apprenticeship Levy?

The Level 3 Business Administration Apprenticeship is costed at £5,000.

If your organisation pays the Apprenticeship Levy tax then the full programme costs can be paid via your Apprenticeship Levy funds.

If you do not pay the Apprenticeship Levy tax and would like to increase the leadership and management capabilities in your organisation, the Government will fund 95% of the programme cost with the organisation co-investing the remaining 5% (£250).

More questions? Contact us to arrange a call

Testimonials

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2000+ people are already learning with KnowledgeBrief

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Deborah Richardson

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Deborah Richardson

"KnowledgeBrief are best in class for their Leadership and Management training, highly professional and extremely knowledgeable coaches"

Shelly Larsen-McHugh

Early in Careers Programme Manager

"My Apprenticeship through Wiltshire Council with KnowledgeBrief has enabled me to have a wider understanding of management principles. The guidance given was invaluable to enable me to obtain my chartered management qualification with Distinction."

Diane Ware CMgr MCMI, I.Eng FIHE

Principal Technical Officer (highways)

"Throughout the course, I was guided and supported by skilled Personal Learning Advisors and attended informative workshops. By gaining my CMI qualification in leadership & management, I have been able to advance my career to the next level in management."

Linda Drew

"It doesn’t matter what stage you are at in your Leadership or Management career, a Level 3 or 5 course will make you a better leader."

Andy Blackstock

Head of Operations

"The Professional Learning Advisors who are our learners’ main point of contact are delightful, always happy to help, engaging and provide the right level of support and advice to ensure their success."

Wali Rahman

Organisational Development Officer

"The course has been fantastic and with the knowledge and frameworks you learn and can directly apply in your day job, you will become better at what you do."

Emily Moor

Philanthropy Manager

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Course overview

Delivery

Qualification

Fees

What will you learn?

Building Strong Relationships

Learning modules include:

Becoming a Professional

Learning modules include:

Ready for the Digital Workplace?

Learning modules include:

Make it Happen: Projects and Financial Know-How

Learning modules include:

Included in Team Leader Apprenticeship

1:1 Businesscoaching

Appliedlearning

Off the job learning

Unlock your potential

More confident

More inspired

More qualified

More effective

Frequently Asked Questions.

KnowledgeBrief is a Strategic Partner with the Chartered Management Institute

All Business Associate course content is accredited by the Chartered Management Institute and all learners receive a KnowledgeBrief Certificate which includes CPD hours.

Superior learning experience with our KBPro® Leadership platform

KnowledgeBrief Excels in Ofsted Inspection

We are proud to announce the excellent results of our recent Ofsted inspection on our Apprenticeships, which has shed light on the powerful advantages of our distinctive approach.

Trusted by over 350 organisations

Deborah Richardson

Deborah Richardson

Shelly Larsen-McHugh

Diane Ware CMgr MCMI, I.Eng FIHE

Linda Drew

Andy Blackstock

Wali Rahman

Emily Moor

Equip your team with the foundations of business professionalism and skills to increase results

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1:1 Business
coaching

Applied
learning

Off the job
learning