April 2018 Apprenticeship Issue Business SCAN
Information based decision making is about using, presenting and communicating data that supports your decision-making process. This month, we’re focusing on how managers and leaders must be able to undertake critical analysis and evaluation to support decision making and use effective problem-solving techniques.
Key techniques: Developing your skills and behaviours
Make more intelligent decisions with decision trees
A decision tree is an analytical tool for analysing a series of decisions to be made over time. It is a pictorial representation of the flow of events in a logical and time-sequenced manner so that the decision-maker can consider the possible risks, rewards and consequences.
Delphi Forecasting Method
Capture knowledge for a complex problem
The Delphi technique is mostly used for problem solving, planning and decision-analysis. Its aim is not to produce the ‘right’ answer, but to produce a communication climate conductive for rational and objective thought.
Use knowledge management to enhance learning and performance
The value of knowledge is a necessary but not sufficient condition for competitive advantage; it is how knowledge is exploited and managed that counts. Knowledge management encompasses any systematic attempt to acquire, produce, codify or share knowledge in order to positively enhance organisational learning, performance and competitiveness.
Understand how information management can help decision-makers
Information management is the process by which relevant information is provided to decision-makers in a timely manner. Today, information is the lifeblood of the firm and a wide range of information management technologies are in use. In today’s globalised and turbulent environments, information management has become an important tool that helps build organisational competitive advantage.
Read these techniques to develop the skills and behaviours you need to support information based decision making.
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