LEADERSHIP INSIGHTS

Five things businesses can do to avoid “accidental managers”

While “accidental managers” might seem like an easy choice in the short-term, they have little longevity, or if they do, are not maximising your businesses potential.

Amelia Sciandra
Professional Learning Advisor | Wed 26 Feb
Share
Five things businesses can do to avoid “accidental managers”

The Chartered Management Institute (CMI) estimates that up to 2.4 million leaders and managers in Britain are “accidental managers” with no formal management or leadership training – this equates to roughly four in every five. While these managers and leaders are technically capable, the lack of formal training in soft skills and business acumen is holding back productivity, damaging workplace motivation and ultimately reducing business growth.

Here are five things businesses can do to avoid “accidental managers”:

1. Invest in workplace learning. 

This may seem obvious, but as the CMI figures suggest very few organisations are investing in formal management or leadership training. How can you expect someone to be an effective manager or leader when they haven’t been trained?

To drive the best results, and motivate your teams, learning needs to be immediately applicable in the workplace and the manger or leader’s role.

Everything a manager studies on a training programme should relate back to their own work and the objectives you’re working towards. 

Bringing learning into the workplace, and ensuring managers are reflecting on their own practices, makes learning and applying new techniques a part of their role.

Our learners tell us they’re excited to apply something new they’ve learned in their role as soon as the next day and see the positive impacts these bring. 

2. Make learning accessible to suit priorities. 

Learning has to be flexible, and accessible from any location to fit into today’s work environment. The reality of a business releasing a manager or leader to attend a five-day training programme is limited, and the value returns are low – you cannot become a knowledgeable and skilled manager or leader in five days!

Providing online flexibility from any device, so managers and leaders can engage and learn when their time allows, brings what they learn directly to their teams and is key to ensure engagement in training programmes. 

Our intuitive online platform, KBPRO®, is full of actionable MBA standard techniques and methodologies, making learning applicable and accessible in the workplace, from any device, any location and at the right time to suit business priorities.

3. Learn from other sectors.

Expand peoples’ viewpoint by learning new ways of working from peers in different sectors.

Learning groups which are limited to a single sector without a doubt deliver tangible skills and knowledge. However, they don’t encourage people to look outside of their own sector for inspiration and understand how other organisations are tackling challenges.

Through our live and online cross-sector training workshops, managers actively explore new ways of working from peers in different sectors, learn about the latest Hot Topics in business and gain essential networking skills. 

Experiential learning is the most influential and long-lasting and our sessions offer a deep dive into a variety of topics including project management, leadership styles, and emotional intelligence among others.

4. Create a culture of learning and knowledge sharing in your organisation. 

Businesses can begin to align objectives to training programmes to develop a learning culture, weaving a common thread throughout teams and levels, which will in turn improve talent retention, develop a thirst for learning and deliver better results.

Learning groups within organisations build camaraderie when they start and progress on training programmes together. This can then be easily funnelled back into the organisation to inspire others.

Our ethos is to Inspire Leadership at all Levels, and our programmes support organisations to develop learning cultures that do just that.  

5. Fund steps 1 – 4 via the government apprenticeship levy. 

External training is the best way to ensure “accidental managers” don’t restrict your organisation’s success, and mitigate the financial and retention risks associated with poor management.

Our innovative leadership and management apprenticeships are available to individuals or teams – funded via the government apprenticeship levy.

You can access these as a levy paying organisation, or as a small business by reserving funding through the governments apprenticeship service – we can also help you do this.

If you’d like to use your levy to get better results like Avis Budget Group, Manchester Airport Group, Warrington CCG, Baxi and Christie’s to name but a few, get in touch to arrange an introductory call with one of our team.


Related Post

Insight

The importance of theory in coaching: A lifelong journey, not just a skill

This question is understandable. Coaching is not just about acquiring a set of tools, it’s about developing a way of thinking, being, and relating to others. While practical application is essential, understanding the theoretical foundations of coaching is what sets truly transformational coaches apart.

Abz Salloum

Thu 20 Feb

Insight

Expert Viewpoint: Inclusion in Action – How EDI Transforms People, Culture, and Performance

Caroline Odogwu champions people and progress, leveraging marketing, communications, public affairs, and organisational development to empower individuals, communities, and organisations.

Caroline Odogwu

Fri 17 Oct

Insight

Beyond the C-Suite: Thriving as a Leader in the Polycrisis by Tackling the Imposter Phenomenon

The corner office is no longer a fortress of certainty. Today’s leaders face unprecedented external challenges and, for many, an insidious internal battle: the imposter phenomenon. We explore how recognising this is crucial for navigating the polycrisis and redefining the very nature of modern, effective leadership across both public, private and charitable sectors.

Dr Andrew Davies

Mon 15 Sep

Testimonials

Trusted by over 350 organisations

2000+ people are already learning with KnowledgeBrief

Grosvenor Health and Social Care

"The apprenticeship with KnowledgeBrief was transformative, improving my leadership, strategic decisions, and confidence. I gained skills in planning, change management, financial acumen, and stakeholder engagement. Completing with distinction, I secured a new contract and expanded my consultancy."

Publicis Groupe

"The coaching course through KnowledgeBrief was well-structured, balancing theoretical knowledge and practical knowledge. The platform is easy to navigate, providing access to support and promoting a solid understanding of coaching fundamentals. The resources provided have been comprehensive."

Cheltenham College

"Knowledge Brief has great content and is detailed in the area I am developing in. The system is very clear and easy to use and navigate. Thanks to my skills coach, for his support and guidance. I applied my course knowledge and experience, using team performance, leadership styles, and the Eisenhower matrix to manage tasks effectively."

Canterbury Oast Trust

"The apprenticeship has greatly enhanced my understanding of strategic work and how different areas of the organisation operate. It has boosted my confidence to ask questions and take on senior-level tasks. Studying has pushed me out of my comfort zone, showing me my capabilities and improving my overall performance."

DENSO Manufacturing UK Ltd

"The support has been timely and professional, and since starting, I have increased my knowledge through the online platform and workshops, boosting my confidence and covering subjects like business understanding, communication, and operational plans, and I have thoroughly enjoyed the experience and would recommend it."

Reach PLC

"As a result of this apprenticeship, I have gained confidence at work, developed key skills in project management, communication, and technical processes, improved my performance through focused feedback, and am now better prepared to contribute to the team's goals and tackle future challenges."

Abcam

"I have seen positive work improvements using what I’ve learnt about leadership, communication, and decision-making, and highly recommend the easy-to-use KnowledgeBrief platform with visual progress tracking, extra resources, and valuable information."

Milling International Marketing Ltd

"This journey has strengthened my strategic vision, stakeholder management, team and organisational influencing skills, and, most importantly, my confidence in communication, with structured learning and the tailored guidance proving invaluable in giving me direction and purpose as a senior leader."

Ferdinand Bilstein UK

"This course improved my performance by helping me create strategies, demonstrate values, develop my team, identify growth areas, and gain leadership principles like communication, conflict resolution, and strategic thinking, and I highly recommend it to anyone looking to strengthen their leadership abilities and make an impact."

Boohoo

"We’ve just gone through annual reviews and if I look at ratings from last year to this year, we have more excellent performers in our leadership team."

Equip your employees with the skills to increase results

If you would like to discuss how we can create your Leadership and Management Training Programmes, please get in touch