LEADERSHIP INSIGHTS

How can SMEs increase their management and leadership capabilities?

In this blog, we explore how small and medium size businesses can access the same management and leadership training programmes as the world's biggest brands - at 5% of the cost.

James Askew
Board Director & CTO | Mon 03 Feb
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How can SMEs increase their management and leadership capabilities?

Small and medium size businesses (SMEs) are the backbone of the economy, with 5.9 million UK private sector businesses contributing an estimated £2.2 trillion to GDP in 20191. Despite a 3.5% growth in the business population between 2018 and 2019, business confidence reports remain conflicting. A quick Google search for ‘2020 SME business confidence’ resulted in these two articles sitting next to each other – quite a juxtaposition.

business confidence juxtaposition

However, one area where there is alignment, is how undeveloped management and leadership skills is impacting SMEs’ business confidence and growth. 

Businesses large, medium and small, all share the challenge of ‘accidental managers’, where someone is promoted into a managerial position without having any prior formal training. They often have to learn on-the-job, and will not always have access to the skills and knowledge required to make the most effective and efficient decisions for the business. 

It’s these soft skills and knowledge gaps that are preventing businesses from being able to tackle the plethora of challenges faced each day and grow to meet their objectives.  

So, what cost-effective things can you do to develop management and leadership skills in your small or medium size business?

The answer is simple: take advantage of 95% government funding and send up to three people from your business on a management and leadership apprenticeship programme.

Wait, apprenticeship? How does that work, isn’t that for school leavers?

Modern apprenticeships cover all levels of skills development from school leaver through to degree level apprenticeships, and here at KnowledgeBrief, we specialise in management and leadership apprenticeships that Inspire Leadership at all Levels and deliver real business outcomes.

These management and leadership apprenticeship programmes are 95% funded through the Apprenticeship Levy, meaning as an SME you only have to contribute 5% of the total cost.

This means you can send one of your team on a Level 3 Team Leader/Supervisor Apprenticeship, which is accredited by the Chartered Management Institute, from as little as £13 per month.

All of our programmes focus on applied learning which has an immediate benefit to your business, teams and employees.  

Programmes also take advantage of our 12-years’ experience designing and delivering management and leadership training programmes for the world’s biggest brands.

You now have the same advantage!


We have three programmes available, covering the core management and leadership skills required by SMEs:

Level 2: Customer Service Practitioner

Integral to supporting an organisation’s objectives are core capabilities such as: supplying a customer focused experience, stakeholder management and understanding organisational growth. The Level 2 Customer Service Practitioner apprenticeship is perfect for any professionals dealing with internal or external stakeholders, who are keen to grow in their role and organisation and see an immediate positive impact on their business. Learn more>>>

Level 3: Team Leader/Supervisor

For new or aspiring managers, the Level 3 Team Leader/Supervisor programme is Chartered Management Institute (CMI) accredited and aligned to the ESFA standard and assessment requirements. This programme provides the perfect foundation for a successful career in management. Learn more>>>

Level 5: Operations/Departmental Manager

This programme is designed for experienced managers and leaders, and is ESFA and Chartered Management Institute (CMI) accredited. It will provide advanced leadership techniques which are focused on supporting the organisation’s wider strategic objectives. Learn more>>>

How do I reserve my funding?

If you do not already have an apprenticeship service account, you first need to set up an account on the apprenticeship service website and accept the terms and conditions. You don’t need to pay any money or provide any payment details. 

If you already have an account and use the apprenticeship service, you can ask us to reserve your funding for you. 

If you would like to find out more about our inspiring leadership and management apprenticeships for SMEs, and how we can help you access 95% government funding, get in touch to arrange a no-obligation introductory call with one of our leadership consultants.

[1] https://www.fsb.org.uk/uk-small-business-statistics.html

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Testimonials

Trusted by over 300 organisations

2000+ people are already learning with KnowledgeBrief

"The apprenticeship with KnowledgeBrief was transformative, improving my leadership, strategic decisions, and confidence. I gained skills in planning, change management, financial acumen, and stakeholder engagement. Reflective practice helped me adapt my style. Completing with distinction, I secured a new contract and expanded my consultancy."

"The coaching course through KnowledgeBrief was well-structured, balancing theoretical knowledge and practical knowledge. The platform is easy to navigate, providing access to support and promoting a solid understanding of coaching fundamentals. The resources provided have been comprehensive."

"Knowledge Brief has great content and is detailed in the area I am developing in. The system is very clear and easy to use and navigate. Thanks to my skills coach, for his support and guidance. I applied my course knowledge and experience, using team performance, leadership styles, and the Eisenhower matrix to manage tasks effectively."

"The apprenticeship has greatly enhanced my understanding of strategic work and how different areas of the organisation operate. It has boosted my confidence to ask questions and take on senior-level tasks. Studying has pushed me out of my comfort zone, showing me my capabilities and improving my overall performance."

"The support has been timely and professional, and since starting, I have increased my knowledge through the online platform and workshops, boosting my confidence and covering subjects like business understanding, communication, and operational plans, and I have thoroughly enjoyed the experience and would recommend it."

"As a result of this apprenticeship, I have gained confidence at work, developed key skills in project management, communication, and technical processes, improved my performance through focused feedback, and am now better prepared to contribute to the team's goals and tackle future challenges."

"I have seen positive work improvements using what I’ve learnt about leadership, communication, and decision-making, and highly recommend the easy-to-use KnowledgeBrief platform with visual progress tracking, extra resources, and valuable information."

"This journey has strengthened my strategic vision, stakeholder management, team and organisational influencing skills, and, most importantly, my confidence in communication, with structured learning and the tailored guidance proving invaluable in giving me direction and purpose as a senior leader."

"This course improved my performance by helping me create strategies, demonstrate values, develop my team, identify growth areas, and gain leadership principles like communication, conflict resolution, and strategic thinking, and I highly recommend it to anyone looking to strengthen their leadership abilities and make an impact."

"We’ve just gone through annual reviews and if I look at ratings from last year to this year, we have more excellent performers in our leadership team."

Equip your employees with the skills to increase results

If you would like to discuss how we can create your Leadership and Management Training Programmes, please get in touch