Business in brief library

Human Resources Techniques

Cross-Training

Cross-Training

Cross-training is a powerful tool to enhance organisational and employee goals. This concept explains the effective use of cross-training and explored how it can benefit an organisation.

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Customer Centric International Shared Services

Customer Centric International Shared Services

Learn how customer centric international shared services can help your company achieve savings of 20%-30% or more, while significantly improving service delivery to internal customers across the globe. Case study evidence highlights the factors for success and provides step-by-step implementation advice.

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Cycles of Learning Theory

Cycles of Learning Theory

The outcomes of coaching are achieved through a process of learning. Learning theories and reflective practice provide conditions and processes through which learning occurs. Coaches can apply their understanding of learning theory to inform coaching practice and offer guidance in developing activities and environments that best support learning.

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DABDA Syndrome

DABDA Syndrome

The DABDA emotional cycle although originally focused on terminally ill patients, it has been extended to other areas where people perceive they are negatively impacted by change. Considering case evidence, success factors and implementation steps managers can help employees through the change-grief model more quickly.

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Delphi Forecasting Method

Delphi Forecasting Method

The concept reviews the Delphi forecasting technique and discusses why it is used in a particular setting and how it is implemented.

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Diversity Management

Diversity Management

Effective workplace diversity management policies have been demonstrated to aid creative thinking processes and innovation. Case study evidence from a variety of sectors and implementation advice is provided to help managers increase the success of diversity management initiatives.

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Division of Labour

Division of Labour

Division of labour is an area of job design that is highly applicable in some factories and production line environments. Case study evidence, relevant success factors and the strengths and limitations of division of labour approaches are presented.

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Double-Loop Learning

Double-Loop Learning

Double-loop learning (DLL) is an educational concept that involves teaching people to think more deeply about their own assumptions and beliefs. You will gain an understanding of the different but related concepts and learn the difference between DDL and "learning from your mistakes”.

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Downsizing

Downsizing

The process of downsizing often involves dwindling resources and letting staff go. A well-executed downsizing strategy, however, can put an organisation on the road to financial health and stability. The concept reviews the key benefits of this strategy and outlines the four driving forces behind the decision to downsize.

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Due Diligence

Due Diligence

The concept provides convenient access to a range of information on due diligence, as well as some case evidence demonstrating how it influences organisations. It also reviews success factors and lists the main benefits of due diligence activities.

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e-Commerce

e-Commerce

This concept provides an explanation of what e-Commerce is, how it can be applied and managed, and how companies can assess its major opportunities, limitations, issues, and risks. It concept also offers practical case evidence and additional resources.

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Emergent Change

Emergent Change

The concept provides a description of the emergent change process, the type of change that is not in an organisation's agenda - it simply manifests in our social systems when the underlying components have achieved a new order that give way to new behaviours.

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Emotional Intelligence

Emotional Intelligence

High levels of emotional intelligence benefit individuals in any occupational field. The concept describes three types of model that help us to understand the notion of Emotional intelligence and reviews a wide range of benefits, weaknesses and key success factors.

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Employee Engagement

Employee Engagement

The concept explores the significance of employee engagement and the factors that influence the extent to which employees are committed to organisational goals, mission and vision. It also provides an insight as to how organisational employee engagement can increase productivity and decrease staff turnover.

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Employee-centred Leadership Style

Employee-centred Leadership Style

The concept describes a key leadership style that underpins contemporary thinking on participatory and consultative management. Using research evidence and case studies, it explains the advantages and disadvantages of employee-centred leadership styles, and provides step-by-step guidance on implementation and success factors.

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Testimonials

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Coventry and Warwickshire Mind

"As the line manager of a senior team member enrolled in the Senior Leader apprenticeship, I've witnessed firsthand how the functions, skills, study elements, and learning have enhanced the knowledge of the individual. While I have seen how the course benefits the individual, it also has benefited the organisation through an improvement in the breadth of leadership skills, policies, procedures, and strategic effectiveness. I believe our partnership with KnowledgeBrief will strengthen our organisation, and I will be encouraging other staff to participate in the apprenticeship."

ManpowerGroup

"KnowledgeBrief are best in class for their Leadership and Management training, highly professional and extremely knowledgeable coaches"

Wiltshire Council

"My Apprenticeship through Wiltshire Council with KnowledgeBrief has enabled me to have a wider understanding of management principles. The guidance given was invaluable to enable me to obtain my chartered management qualification with Distinction."

Wiltshire Council

"Throughout the course, I was guided and supported by skilled Personal Learning Advisors and attended informative workshops. By gaining my CMI qualification in leadership & management, I have been able to advance my career to the next level in management."

AVIS Budget Group

"They are incredibly easy to work with and focus entirely on what’s required for success in your organisation and for your employees."

CLIC Sargent

"I would recommend KnowledgeBrief to any organisation looking for impactful leadership and management training. "

AVIS Budget Group

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Tata Chemicals Europe

"The benefits the programme brings to you in your role, and throughout the organisation are incredibly valuable. I would recommend the Level 5 to anyone in a management or leadership position."

Flogas

"It doesn’t matter what stage you are at in your Leadership or Management career, a Level 3 or 5 course will make you a better leader."

JPI Media

"I recommend anyone who is in a management or leadership role to take the course. It’s both challenging and rewarding and can only augment your existing knowledge and skills. You will grow as a leader if you take this course."

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