Business in brief library

Technology Techniques

Competitive Intelligence

Competitive Intelligence

Competitive intelligence concept is designed to aid managers and business owners in their decisions through competitive intelligence. You will gain an understanding of how to gather intelligence and use it to achieve organisational goals.

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Continuous Improvement

Continuous Improvement

Continuous improvement strategy has been mostly applied in the field of quality improvement. The concept reviews initiatives that enhance operational performance and reports on research in the area highlighting key success factors, capabilities and business evidence.

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Corporate Social Responsibility

Corporate Social Responsibility

This concept explores the different ways in which CSR is defined and provides an account of success factors and business evidence.

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Crisis Management

Crisis Management

The concept treats 'crisis management' as a relatively new field of business and management research. You will learn how to promptly respond to a crisis and how to ensure that business continuity plans can be effectively executed and managed.

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Cross-Docking

Cross-Docking

This concept provides a review of cross-docking systems and discusses techniques that can improve the overall efficiency of the logistics and distribution operation. The concept also presents useful examples and implementation information.

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Cross-Functional Supply Management

Cross-Functional Supply Management

The concept examines current practices and trends in the field of cross-functional supply-chain management and provides practitioners with both a specialist knowledge and basic information in related business disciplines to design and manage efficient and effective cross-functional supply chain systems.

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Customer Centric International Shared Services

Customer Centric International Shared Services

Learn how customer centric international shared services can help your company achieve savings of 20%-30% or more, while significantly improving service delivery to internal customers across the globe. Case study evidence highlights the factors for success and provides step-by-step implementation advice.

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Customer Relationship Management

Customer Relationship Management

The concept explains what CRM is, what benefits it can deliver, within which contexts it can be used, how it can be implemented and how CRM technologies can be deployed to support customer management strategies and objectives.

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Customer Relationship Management Technology

Customer Relationship Management Technology

The concept explains the importance of CRM for building and managing successful customer relationships. It describes the key components of modern CRM technologies and provides a summary of the strengths and weaknesses and what measures can be used to monitor the implementation of this technology.

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Data Warehousing and Data Mining in Business

Data Warehousing and Data Mining in Business

Data warehousing and data mining have emerged as key technologies and essential components of modern decision support systems. Strengths and weaknesses and success factors are considered and practical steps are provided to help organisations implement successfully.

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Database Systems and Management

Database Systems and Management

The full potential of a database system will only be realised if it is properly planned and developed. Practical case evidence is provided alongside advice for how organisations can effectively move from concept to design to implementation.

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Decision Support Systems

Decision Support Systems

The concept explains the usefulness of decision support systems for organisational problem solving. It describes the types of decision support systems available, their advantages and limitations, as well as real case studies of firms using DSS across different industries and sectors.

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Decision Trees

Decision Trees

The concept describes one of the most used decision-making models, a decision tree, which explores all possible decisions and their consequences and allows for comparison of such alternatives in one single pane.

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Demand Management

Demand Management

This concept defines and covers the fundamentals of demand management, including the implementation process, strengths, drawbacks and success factors. It also explores the best practice companies are applying today through the revision of some useful case studies.

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Coventry and Warwickshire Mind

"As the line manager of a senior team member enrolled in the Senior Leader apprenticeship, I've witnessed firsthand how the functions, skills, study elements, and learning have enhanced the knowledge of the individual. While I have seen how the course benefits the individual, it also has benefited the organisation through an improvement in the breadth of leadership skills, policies, procedures, and strategic effectiveness. I believe our partnership with KnowledgeBrief will strengthen our organisation, and I will be encouraging other staff to participate in the apprenticeship."

ManpowerGroup

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Wiltshire Council

"My Apprenticeship through Wiltshire Council with KnowledgeBrief has enabled me to have a wider understanding of management principles. The guidance given was invaluable to enable me to obtain my chartered management qualification with Distinction."

Wiltshire Council

"Throughout the course, I was guided and supported by skilled Personal Learning Advisors and attended informative workshops. By gaining my CMI qualification in leadership & management, I have been able to advance my career to the next level in management."

AVIS Budget Group

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CLIC Sargent

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AVIS Budget Group

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Tata Chemicals Europe

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Flogas

"It doesn’t matter what stage you are at in your Leadership or Management career, a Level 3 or 5 course will make you a better leader."

JPI Media

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