LEADERSHIP INSIGHTS

Blueprint for wellbeing in the workplace: how do you create a safe workplace?

"Not everything that is faced can be changed, but nothing can be changed until it is faced." James Baldwin, American novelist, poet and activist

Rossana Zetti
Rossana Zetti
Qualifications Team Leader | Fri 27 Aug
Share
Blueprint for wellbeing in the workplace: how do you create a safe workplace?

What does it mean to be a ‘safe’ working environment? The perception and application of ‘safety’ has significantly shifted in the past years, with most organisations swiftly moving to a full remote working world.

No matter what your role is and where you work, organisations are responsible for preventing bullying and harassment in the workplace and for implementing a zero-tolerance approach to all forms of bullying. Managers also play a key role in leading by example and responding promptly, seriously and consistency to any complaints.

Case Study

The Everyone’s invited movement, became viral in March 2021, is committed to tackling rape culture, sexual harassment and abuse that affects “everyone” through conversation, education and support. Over 10,000 stories and ‘confessions’ came forward thanks to the Everyone’s invited website, and they are all anonymous. 

In the workplace, reporting rates of abuse remain generally low – with only 30% of employees experiencing a form of harassment file a complaint, and less that 15% filing formal charges. This is often because of lack of clear policies, worries over promotion and poor training for manager. In addition, most reporting processes in the workplace do not offer anonymity, and this makes it more difficult for some people to report an issue. 

What can you do? Consider the following questions:

1. What would you do if a staff member disclosed to you that they are unwilling to file a complaint, even if they experienced an abuse in the workplace?

Key consideration: It is important never to promise confidentiality. However, to make it easier to disclose sensitive information, organisations can create anonymous formal reporting channels, and promote hotlines, chatbots, website forms, and phone apps to report an issue anonymously.

2. Does your organisation invest money and time in complaint procedures and training?

Key consideration: Sufficient time must be allocated so that all employees can attend training, which must be adequately funded and included in the organisation’s budget.  

3. Do you or your organisation promote effective policies, procedures and training within the workplace?

Key consideration: Policies must be regularly communicated and be easy to understand. In addition, reporting systems must be adhered to and be implemented in a timely and consistent fashion. Furthermore, training should be tailored to your workforce and industry. 


Ultimately, change should be facilitated from the top if senior leaders take the necessary steps, but it is also on all of us to be part of this fight. Harassment and abuse will not stop on their own, but should be the focus of a strong prevention and reporting policy.

If you have been a victim of harassment, you may wish to seek support from your own organisation (contacting your HR or a dedicated Designated Safeguarding Lead), external agencies (https://www.everyonesinvited.uk/help) or the KnowledgeBrief staff (you can reach out to your Skills Coach or the safeguarding team at .(JavaScript must be enabled to view this email address)).

What’s next

If you would like to learn more about safeguarding and KnowledgeBrief’s policies and procedures for reporting and prevention, please phone us on 020 7704 7636 or email .(JavaScript must be enabled to view this email address) 

If you are interested in contributing to the newsletter with a brief piece on how your workplace talks these issues, case studies or your own experience in relation to safeguarding, please let us know. We would love to hear your story. 

Related Post

Applying AI in the Workplace: Tools, Decision-Making, Human Judgement and Decision Support
Insight

Applying AI in the Workplace: Tools, Decision-Making, Human Judgement and Decision Support

AI is often presented as a fast route to better decisions, smarter work and efficiency. The evidence is more cautious. Organisations may invest heavily but still report limited business gains, partly because implementation needs more than technology alone (Reim et al., 2020). AI can support knowledge management by speeding up information collection and interpretation, but it struggles with tacit knowledge and can amplify problems in decision-making rather than reduce them (Trunk et al., 2020). This means responsibility does not disappear when AI is introduced. It shifts. Leaders and teams need transparency about how outputs are produced, literacy to choose appropriate applications, and training to interpret results responsibly. Cultural alignment also matters, because AI changes work practices and can trigger resistance and ethical concerns.

KB logo
Jay Dehaan

Wed 15 Apr

The importance of theory in coaching: A lifelong journey, not just a skill
Insight

The importance of theory in coaching: A lifelong journey, not just a skill

This question is understandable. Coaching is not just about acquiring a set of tools, it’s about developing a way of thinking, being, and relating to others. While practical application is essential, understanding the theoretical foundations of coaching is what sets truly transformational coaches apart.

KB logo
Abz Salloum

Thu 20 Feb

Using AI to Improve Productivity and Reduce Manual Effort
Insight

Using AI to Improve Productivity and Reduce Manual Effort

Advances in artificial intelligence are transforming how work is performed across sectors, with growing interest in its ability to improve efficiency and productivity (Naqbi, Bahroun and Ahmed, 2024). Generative AI in particular enables the autonomous creation of content such as text, images, and data outputs, supporting a wide range of professional activities (Naqbi, Bahroun and Ahmed, 2024). Its use is associated with automating tasks, improving data analysis, and assisting decision-making processes (Naqbi, Bahroun and Ahmed, 2024). However, productivity gains are not automatic. Research shows that outcomes depend on how technologies are implemented and combined with existing workflows and systems (Bughin, 2026). While AI can improve task execution and reduce manual effort, its effectiveness is shaped by organisational design, supporting tools, and how work is structured (Bughin, 2026). Understanding these conditions is critical to using AI effectively in practice.

KB logo
Jay Dehaan

Mon 20 Apr

Trusted by over 700 organisations
and more than 2,000 learners

“The quality of support I have received from my coach has been extremely high. His coaching is considered, tailored and aligned to my personal experience, career stage as well as my day-to-day balancing of responsibilities. My apprenticeship has helped to bolster my confidence that I am taking a reasonable approach with some challenging clients.”

“The apprenticeship with KnowledgeBrief was transformative, improving my leadership, strategic decisions, and confidence. I gained skills in planning, change management, financial acumen, and stakeholder engagement. Completing with distinction, I secured a new contract and expanded my consultancy.”

“The coaching course through KnowledgeBrief was well-structured, balancing theoretical and practical knowledge. The platform is easy to navigate, providing access to support and promoting a solid understanding of coaching fundamentals. The resources provided have been comprehensive.”

“KnowledgeBrief has great content and is detailed in the area I am developing in. The system is very clear and easy to use and navigate. Thanks to my Skills Coach for his support and guidance. I apply my course knowledge and experience, such as team performance, leadership styles, and the Eisenhower Matrix, to manage tasks effectively.”

“The apprenticeship has greatly enhanced my understanding of strategic work and how different areas of the organisation operate. It has boosted my confidence to ask questions and take on senior-level tasks. Studying has pushed me out of my comfort zone, showing me my capabilities and improving my overall performance.

“The support has been timely and professional and, since starting, I have increased my knowledge through the online platform and workshops. I'm covering subjects like business understanding, communication, and operational plans - which has boosted my confidence. I have thoroughly enjoyed the experience and would recommend it.

“As a result of this apprenticeship, I have gained confidence at work. I've developed key skills in project management, communication, and technical processes, and have improved my performance through focused feedback. I am now better prepared to contribute to the team's goals and tackle future challenges.”

“I have seen positive work improvements using what I’ve learnt about leadership, communication, and decision-making. I highly recommend the easy-to-use KnowledgeBrief platform with visual progress tracking, extra resources, and valuable information.”

“This journey has strengthened my strategic vision, stakeholder management, team and organisational influencing skills, and, most importantly, my confidence in communication. The structured learning and the tailored guidance has proven invaluable in giving me direction and purpose as a senior leader.”

“This course improved my performance by helping me create strategies, demonstrate values, develop my team, identify growth areas, and gain leadership principles like communication, conflict resolution, and strategic thinking. I highly recommend it to anyone looking to strengthen their leadership abilities and make an impact.”

Equip your employees with the skills to increase results

If you would like to discuss how we can create your Leadership and Management Training Programmes, please get in touch