Service Designer

You need:

• To have the right to work in the UK.
• To have lived in the UK continuously for the past 3 years.
• To have not previously studied the course content.
• To not undertake any other qualification during your apprenticeship.
• To be able to apply your learning to your role.

• Level 7 apprenticeships are government funded for apprentices aged under 22 at the start of their training.
• Apprentices aged under 25 may also be fully funded if they have an Education, Health and Care plan and/or have been, or are, in the care of their local authority.
• If you would like to confirm eligibility or explore how this programme can support your organisation, our team will guide you through the next steps. Contact us today.

You can start your apprenticeship with us at any time that suits you and your employer:

• We offer monthly start dates throughout the year to provide flexibility.
• Your start date will be agreed in partnership with your employer.
• Onboarding begins once eligibility and funding checks are complete.
• You will receive a structured induction before formal learning begins.
• We work with you to ensure a smooth and timely start.

Once the programme is complete, you will be assessed through the End Point Assessment (EPA) by an independent, accredited organisation.

Work-Based Project with Report and Presentation

• A substantial work-based project focused on designing or improving a service within your organisation
• The project must have a clear business benefit and be relevant to your role
• 4,000-word project report outlining your approach, research, analysis, findings and recommendations
• The report includes elements such as project scope, aims, objectives, key performance indicators, planning, research outcomes, data analysis, conclusions and evidence mapped to the required knowledge, skills and behaviours

Presentation with Questioning

• A presentation delivered to an independent assessor based on your work-based project
• Presentation typically lasting 25 minutes followed by approximately 35 minutes of questioning
• The full assessment component lasts approximately 60 minutes
• The assessor will ask a minimum of 6 questions to explore your approach, decision-making and demonstration of competence

Professional Discussion Underpinned by a Portfolio of Evidence

• 60-minute structured professional discussion with an independent assessor
• Supported by a portfolio of evidence developed during the programme
• Demonstrates how you have applied knowledge, skills and behaviours in your role
• The assessor will ask a minimum of 8 questions to explore your experience, decision-making and professional practice in more depth

Assessment outcomes are combined to determine the final grade: Fail, Pass, Distinction