BUSINESS RESEARCH

Build Resilience against Cybercrime

In the current turbulent environment, many organisations are prioritising risk management as never before. However, according to the newly released Global Risk Report 2016, organisations are still not fully internalising cyber security risks. Despite cyber‐dependency being stated as one of the most important trends shaping global development over the next 10 years, organisations are only just waking up to the technological risks involved.

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March 2016

Looking back at history many studies show that good leadership can make a big difference. Organisations with leaders who understand the potential risks and impact of cyber security will be significantly better equipped to prevent or react to it. However, a recent survey states that just 28 per cent of UK CEOs across all sectors are particularly concerned about cyber threats in the coming year.

To address cyber security, effective leaders focus on three simple things:

Ask the right questions: Effective leaders probe the experts about what they don’t understand about their products and processes and the risks involved. Learn all about the underlying assumptions supporting these products instead of pushing the responsibility further on in the “security chain”. 

Seek out a diversity of opinions and perspectives: Consult with a mix of people with different perspectives, backgrounds and knowledge to predict, assess and manage risk. Listen to people who bring different points of view to the discussion. The benefit of cyber technologies is good for most organisations’ bottom lines, but don’t get caught up in the success of the moment.

Act with integrity: Effective leaders in crisis are people of good character. Be aware of your limitations. Be determined to contribute to the good of your organisation and the communities in which they operate. For instance, don’t try to cover up breaches of data security, to avoid embarrassment.

Source: Carol Stephenson, O.C. (2010), The Role of Leadership in Managing Risk, IVEY Business Journal, Nov/Dec; Chambers, J and Stewart, J.N (2015), Why Cybersecurity Leadership Must Start At The Top, Jul 13, Forbes; Farhat, V., McCarthy, C., Raysman, R., and Holland & Night (2011) Cyber Attacks: Prevention and Proactive Responses, Practical Law Company on its PLC Intellectual Property & Technology web services

Referenced techniques

Technique

Managing Cyber Security Threats

Cyber security management is essential for organisations of all sizes. The concept uses case studies and evidence-based guidance on how to reduce cyber security risks in today’s open and connected technology environments.

Technique

Security and Ethical Challenges of IT

Organisations face challenges in managing complex information and communication technologies. Advantages of implementing robust IT security policies and procedures and implementation guidance assists IT and organisational leaders in this process.

Technique

Crisis Management

The concept treats 'crisis management' as a relatively new field of business and management research. You will learn how to promptly respond to a crisis and how to ensure that business continuity plans can be effectively executed and managed.

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