BUSINESS RESEARCH

‘Burning the Midnight Oil’: Making Productivity Personal

Organisations are being forced to do more with less and so work-life balance has become a utopian ideal. How should we redress this balance? Psychologists believe that we explain our own and others’ behaviours differently. When others falter, we often see the cause in the person’s ‘internal’ personality; but when we slip-up, we blame external or situational factors. Such a view protects our self-esteem, making it is easier to blame external factors than suffer personal recrimination (HBR).

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April 2012

By re-attributing some causes of low productivity to ourselves, work-life balance may seem more attainable. Some basic principles may help:

1. Think first, read or write second: when faced with copious amounts of reading, spend more time thinking rigorously in advance about what you want to find out. Prime your cognitive faculties to focus on the key issues, while filtering out peripheral details.

2. Prepare your plan, but be ready to change it: Planning ahead is essential, but filling every hour with meetings and phone calls isn’t. Leaving at least one hour open each day allows room to deal with unanticipated developments.

3. Let others own their space: Meetings should encourage debate, not mere conformance to the leader’s initial objectives. If you don’t value the ideas of your employees, why did you hire and invest in them in the first place? To close a meeting and encourage ownership, ask: “What are the to-dos, who will take care of them, and when will they be delivered?”

4. Know your “time bandits”: Emailing is a classic example of an activity that steals valuable time; often a phone call is far more efficient. It is hard to get the EQ (emotional intelligence) right in emails; they often promote reactive responses, rather than progressive action; and worse, emails can prolong or escalate debate.

Referenced techniques

Technique

Leadership

Good leaders are continually working on, and studying to improve, their leadership skills. This technique explores what makes a good leader and covers the characteristics of good organisational leadership.

Technique

Psychological Contract

The concept examines theoretical and empirical issues related to the psychological contract and provides an overview of the types of psychological contracts - transactional and relational, as well as some information on how to implement it.

Technique

Transformational Leadership

The concept outlines core ‘constants’ that can be used to develop effective leadership within the organisation and describes the principles that underpin transformational leadership. The concept will give you an understanding of how to adopt this approach in any organisational setting.

Technique

Theory X and Theory Y

The concept describes two theories of human motivation - Theory X and Theory Y, their shortcomings and the main business applications. The knowledge gained will help managers to better understand the different ways in which individuals relate to, and carry out, work.

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