BUSINESS RESEARCH

Learning in the Flow of Work

In this Hot Topic, we will look at the future of individual and organisational learning and we will share the latest insights on how to make learning a part of your everyday working life.

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October 2023

Learning to Work, Working to Learn

At the most fundamental level, we all have an innate instinct to learn throughout our lives. At work, we are also constantly looking for ways to learn and do things better.

According to a recent research, learning and development opportunities are the second most important factor for employees (after the nature of the work itself).

It is impossible to know exactly what skills will be demanded in the future. Therefore, keeping a growth mindset and promoting a ‘never stop learning’ culture is crucial if you want to keep current with the latest changes. Investing in learning will enable your employees to have the skills your business need and will also stimulate innovative thinking.

Learning in the Digital World

In uncertain and changing markets, the ability to experiment, adapt, and innovate is imperative – and all require continuous learning and curiosity. For learning to take place, it must fit around and be incorporated in the daily workflow. In this way, learning can be facilitated and become almost inevitable and invisible in our daily jobs.

The use of AI-powered platforms allows employees to learn in the flow of work and immediately apply learning to work-related tasks. Google and YouTube are some examples of “learning in the flow” platforms, which offer incredible opportunities for personalisation, flexibility and customised experiences. Thanks to e-learning, you can learn when and where you want and at your own pace, making it part of the flow of work.

LEARNING IN THE DIGITAL WORLD
Was Is
Formal Informal
Highly curated Machine personalised
Individual Team-based
Taught Coached
Produced Co-created
Proctored Peer reviewed
Moment in time Continuous
Centralised Distributed
Pushed Pulled
Away from work In the flow of work
Globally consistent Locally relevant

Typically, employees have to pick up these new skills on the fly so this kind of digital learning becomes second nature for them. It’s important to always be open to whatever is next and align any informal learning or experience to the “flow of work”.

Action Point

What are the top five areas of focus of your organisation this year? Do they include learning? Describe how your company promotes and benefits from continuous learning.

Referenced techniques

Technique

Learning Organisation

The learning organisation is an organisation characterised by a deep commitment to learning and education with the intention of continuous improvement. This concept reviews several theories relating to the learning organisation, including some criticism. Also, it examines some evidence on how learning organisations operate.

Technique

Learning Management System

Learning management systems have become increasingly important in knowledge-based organisations. The concept explains the core components and purpose of an LMS, its strengths and drawbacks and what factors to consider when deciding to implement an LMS.

Technique

Double-Loop Learning

Double-loop learning (DLL) is an educational concept that involves teaching people to think more deeply about their own assumptions and beliefs. You will gain an understanding of the different but related concepts and learn the difference between DDL and "learning from your mistakes”.

Testimonials

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ManpowerGroup

"KnowledgeBrief are best in class for their Leadership and Management training, highly professional and extremely knowledgeable coaches"

Wiltshire Council

"My Apprenticeship through Wiltshire Council with KnowledgeBrief has enabled me to have a wider understanding of management principles. The guidance given was invaluable to enable me to obtain my chartered management qualification with Distinction."

Wiltshire Council

"Throughout the course, I was guided and supported by skilled Personal Learning Advisors and attended informative workshops. By gaining my CMI qualification in leadership & management, I have been able to advance my career to the next level in management."

AVIS Budget Group

"They are incredibly easy to work with and focus entirely on what’s required for success in your organisation and for your employees."

CLIC Sargent

"I would recommend KnowledgeBrief to any organisation looking for impactful leadership and management training. "

AVIS Budget Group

"In every aspect of our relationship with KnowledgeBrief, from sales to accounts and the Professional Learning Advisors, we encounter passionate and engaged people."

Tata Chemicals Europe

"The benefits the programme brings to you in your role, and throughout the organisation are incredibly valuable. I would recommend the Level 5 to anyone in a management or leadership position."

Flogas

"It doesn’t matter what stage you are at in your Leadership or Management career, a Level 3 or 5 course will make you a better leader."

JPI Media

"I recommend anyone who is in a management or leadership role to take the course. It’s both challenging and rewarding and can only augment your existing knowledge and skills. You will grow as a leader if you take this course."

Wiltshire Council

"The Professional Learning Advisors who are our learners’ main point of contact are delightful, always happy to help, engaging and provide the right level of support and advice to ensure their success."

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