Insight
Artificial intelligence is rapidly changing how organisations operate, reshaping leadership practices and decision-making processes (Kandasamy, 2024; Madanchian et al., 2024). AI can improve efficiency, enhance decision-making, and drive innovation, but it also introduces challenges, including bias, privacy concerns, and job displacement (Kandasamy, 2024).
As AI becomes more embedded in organisational systems, ethical leadership becomes increasingly important. Ethical leadership involves fostering fairness, integrity, transparency, and accountability while ensuring organisational changes align with societal values and norms (Kandasamy, 2024). The success of AI systems depends not only on technology but also on how they are integrated into organisational practices and human behaviour (London, 2024).
Trust is central to this process. AI can deliver value only if people trust the outputs it produces, particularly regarding unbiased results and credible decision-making (Abbu, Mugge and Gudergan, 2022). Ethical and responsible AI is therefore not just a technical issue but a leadership responsibility shaping how technology is used and trusted.