Business in brief library

Technology Techniques

Total Quality Management

Total Quality Management

The concept reviews TQM’s strengths, limits, key elements, and implementation factors. Contemporary practice increasingly ties TQM to sustainability (triple bottom line), extending quality tools beyond performance to environmental and social outcomes (Silvestri et al., 2024).

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Triple Bottom Line

Triple Bottom Line

The concept describes the notion of 3BL and explores the ‘bottom line’ of the profit and loss, ‘people’ and ‘planet’ accounts. It offers some case evidence on how 3BL has benefited organisations and how firms can implement these principles.

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Types of Innovations

Types of Innovations

Innovations may manifest in a variety of forms and are a critical competitive capability of most firms. Case study evidence presented alongside practical implementation steps, assist business leaders to understand how different types of innovation help to build an innovation culture.

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Virtual Integration

Virtual Integration

Virtual integration stitches together a business with partners that are treated as if they are inside the company (Michael Dell, Founder of Dell Inc.). Find out why virtual integration has been dubbed the future of supply chains. Key strengths and weaknesses are outlined and advice on implementation and measurement is provided.

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Virtual Organisations

Virtual Organisations

A virtual organisation is one whose employees are spread geographically and communicate via phone, email, and the internet. The concept explores technologies and issues surrounding virtual organisations from a knowledge management perspective.

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Warehousing and Inventory Management

Warehousing and Inventory Management

This concept describes ways of managing processes, operations, assets and costs to maintain an efficient flow of goods and services throughout global supply chains.

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Working from Home

Working from Home

This technique provides a contemporary review of the concept of working from home (WFH), highlighting its benefits and challenges. It includes case studies and success factors demonstrating the positive impact that WFH can have in today's evolving business landscape.

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