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The latest thinking from across business, in brief.
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What Is Included

Hot Topic
& Checklist

A key topic for great leadership, right now.

High performance
management

The latest ideas and fresh thinking from around the world.

Innovation
leadership

New findings on building the innovative enterprise.

Expert
Viewport

Guest expert shares their latest insights on the future of leadership

Recent Hot Topics
Research

What is AI and Automation?

AI and automation are related, but they are not the same. Automation uses technology to complete tasks with limited human input. Artificial intelligence uses data to identify patterns and produce predictions, recommendations, decisions or content. This hot topic explains rule-based “if this, then that” workflows, AI automation, and low-code or no-code tools, so practitioners can choose an approach that fits the task, data, risk and people involved.

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KnowledgeBrief

What is AI and Automation?

Standards, Regulations and Legislation Landscape
Research

Standards, Regulations and Legislation Landscape

AI governance is shaped by three layers: legislation, regulation and standards. Laws create duties; regulators interpret and enforce them; standards help organisations evidence good practice. This research explains the UK and EU landscape, including data protection, equality, cyber security, assurance and AI management systems, so teams can design automation that is lawful, fair, secure and accountable.

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KnowledgeBrief

Standards, Regulations and Legislation Landscape

Human In the Loop, On the Loop, and Out of the Loop
Research

Human In the Loop, On the Loop, and Out of the Loop

AI oversight is not one fixed control. Human in the loop means a person checks or approves before the system acts; human on the loop means people monitor and intervene when needed; out of the loop means the system acts with little or no real-time human control. This hot topic explains how oversight can be matched to risk, protect accountability and prevent automation bias, deskilling and weak decisions.

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KnowledgeBrief

Human In the Loop, On the Loop, and Out of the Loop

Enhance or Eliminate? How AI Will Likely Change These Jobs
Research

Enhance or Eliminate? How AI Will Likely Change These Jobs

AI is more likely to change tasks before it removes whole jobs. Roles built around text, data, routine decisions and repeated communication may be heavily reshaped, while work needing trust, judgement, physical presence and accountability is harder to eliminate. This research explains which jobs are most exposed, where enhancement is more likely, and how organisations can redesign work responsibly.

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KnowledgeBrief

Enhance or Eliminate? How AI Will Likely Change These Jobs

AI and Automation in the Workplace
Research

AI and Automation in the Workplace

AI and automation can help practitioners improve everyday work when they support people rather than simply remove tasks. This hot topic explains how to spot work that is suitable for AI support, write clearer prompts, check whether data is reliable and turn any time saved into useful capacity. The aim is better-quality work, safer decisions and deliberate reinvestment in customers, colleagues and improvement.

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KnowledgeBrief

AI and Automation in the Workplace

Multicultural Management: Leading Difference with Clarity, Fairness and Purpose
Research

Multicultural Management: Leading Difference with Clarity, Fairness and Purpose

Multicultural management is about leading people who may bring different cultural backgrounds, expectations, communication styles and working preferences into the same workplace. It does not assume that diversity is automatically positive or problematic. Instead, it focuses on how managers create clarity, fairness and respect so that differences are understood, assumptions are reduced and people can work together effectively.

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KnowledgeBrief

Multicultural Management: Leading Difference with Clarity, Fairness and Purpose

AI in the People Profession
Research

AI in the People Profession

AI is reshaping people practice through tools that draft content, analyse workforce data, screen candidates, support employee queries and personalise learning. Used well, it can improve efficiency and insight. Used poorly, it can damage trust, privacy, fairness and legal compliance. This Hot Topic explains how people professionals can use AI responsibly, keeping human judgement, evidence, transparency and employee voice at the centre of digital working.

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KnowledgeBrief

AI in the People Profession

Managing Personal Data in People Practice (GDPR)
Research

Managing Personal Data in People Practice (GDPR)

GDPR protects people by requiring organisations to use personal data lawfully, fairly and securely. It is especially important in people practice because HR records include identity, pay, performance, absence and sensitive information. This Hot Topic explains the UK GDPR principles, lawful basis, transparency, digital systems, retention, worker rights and practical controls for responsible data handling.

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KnowledgeBrief

Managing Personal Data in People Practice (GDPR)

Commercial People Management
Research

Commercial People Management

Commercial people management connects workforce decisions to organisational value. It goes beyond HR activity by asking how talent, performance, reward, engagement, well-being and employee relations affect cost, productivity, risk and service outcomes. This research explores how people professionals can use commercial insight, data and ethical judgement to improve performance while protecting trust and employee experience.

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KnowledgeBrief

Commercial People Management

Organisational Objectives and People Strategy
Research

Organisational Objectives and People Strategy

Organisational objectives define what the organisation must achieve; people strategy explains how workforce capability, culture, leadership and people practices will make those aims possible. This research supports Level 5 People Professional learners to connect business priorities with evidence-led HR choices, measurable outcomes, and sustainable performance.

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KnowledgeBrief

Organisational Objectives and People Strategy

How we can help

Become a Leader Your Employees Want To Follow

Become a Leader Your Employees Want To Follow

What makes a great leader?

Creating a Happier and Healthier Workforce

Creating a Happier and Healthier Workforce

Sustain a positive and psychologically healthy workforce

Better Management Training, Better Results

Better Management Training, Better Results

Our professional development courses are available to individuals or teams. Funded via the apprenticeship levy, the UK’s government apprenticeship scheme.

Essential Training to Grow Your Small Business

Essential Training to Grow Your Small Business

You can now get the same leadership, management and customer service training as the world’s most successful companies – funded via the government apprenticeship levy.

Maximise your Apprenticeship Levy

Maximise your Apprenticeship Levy

The Apprenticeship Levy, now in its third year, can on the face of it appear complex and inflexible and is often overlooked as a solution to recurring HR and L&D challenges. The good news is, the Levy doesn’t have to be disruptive at all.

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and More than 2,000 Learners

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Liane Langdon

Director

Clarity Consulting Associates

“The apprenticeship with KnowledgeBrief was transformative, improving my leadership, strategic decisions, and confidence. I gained skills in planning, change management, financial acumen, and stakeholder engagement. Completing with distinction, I secured a new contract and expanded my consultancy.”

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Programme graduate

Grosvenor Health and Social Care

“The coaching course through KnowledgeBrief was well-structured, balancing theoretical and practical knowledge. The platform is easy to navigate, providing access to support and promoting a solid understanding of coaching fundamentals. The resources provided have been comprehensive.”

Sandra Ajidahun

Senior Talent Partner

Publicis Groupe

“KnowledgeBrief has great content and is detailed in the area I am developing in. The system is very clear and easy to use and navigate. Thanks to my Skills Coach for his support and guidance. I apply my course knowledge and experience, such as team performance, leadership styles, and the Eisenhower Matrix, to manage tasks effectively.”

Jonny Burrows

Assistant Manager

Cheltenham College

“The apprenticeship has greatly enhanced my understanding of strategic work and how different areas of the organisation operate. It has boosted my confidence to ask questions and take on senior-level tasks. Studying has pushed me out of my comfort zone, showing me my capabilities and improving my overall performance.”

Lauren Mitchell

HR Manager

Canterbury Oast Trust

“The support has been timely and professional and, since starting, I have increased my knowledge through the online platform and workshops. I'm covering subjects like business understanding, communication, and operational plans - which has boosted my confidence. I have thoroughly enjoyed the experience and would recommend it.”

Jason Windsor

Operations Manager HVAC

DENSO Manufacturing UK Ltd

“As a result of this apprenticeship, I have gained confidence at work. I've developed key skills in project management, communication, and technical processes, and have improved my performance through focused feedback. I am now better prepared to contribute to the team's goals and tackle future challenges.”

Cristian Condurache

Software Engineering Team Lead

Reach

“I have seen positive work improvements using what I’ve learnt about leadership, communication, and decision-making. I highly recommend the easy-to-use KnowledgeBrief platform with visual progress tracking, extra resources, and valuable information.”

Sharon Boia

EHS Manager

Abcam

“This journey has strengthened my strategic vision, stakeholder management, team and organisational influencing skills, and, most importantly, my confidence in communication. The structured learning and the tailored guidance has proven invaluable in giving me direction and purpose as a senior leader.”

Sam Dykes

Accounts Manager

Milling International Marketing Ltd

“This course improved my performance by helping me create strategies, demonstrate values, develop my team, identify growth areas, and gain leadership principles like communication, conflict resolution, and strategic thinking. I highly recommend it to anyone looking to strengthen their leadership abilities and make an impact.”

Linda Evans

UK Head of Product, Pricing & Marketing

Ferdinand Bilstein UK

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