Leadership Insights

Latest insights, viewpoints and great practice

We empower great leaders and managers through applied learning experiences

Insight

Innovation Insight: How to Create a Culture of Belonging

At March’s Innovation Day, we welcomed Tamara Thorpe, Leadership and Organizational Excellence Strategist at Real Global. She shared her professional insights on how to behave in an inclusive way and foster belongingness in the workplace.

Rossana Zetti
Rossana Zetti

Wed 18 Mar

Five things businesses can do to avoid “accidental managers”
Insight

Five things businesses can do to avoid “accidental managers”

The Chartered Management Institute (CMI) estimates that up to 2.4 million leaders and managers in Britain are “accidental managers” with no formal management or leadership training – this equates to roughly four in every five. While these managers and leaders are technically capable, the lack of formal training in soft skills and business acumen is holding back productivity, damaging workplace motivation and ultimately reducing business growth.

Amelia Sciandra
Amelia Sciandra

Wed 26 Feb

‘The Long Game’: Getting fit for the future whilst still performing in the present
Insight

‘The Long Game’: Getting fit for the future whilst still performing in the present

Welcome to the latest in a series of brief interviews with guest experts from KnowledgeBrief’s Innovation Programme, providing a window into the experts’ latest ideas and new advice for executives.

Dan Sly
Dan Sly

Wed 26 Feb

Innovation Insight: How to Play the Long Game with Resilience
Insight

Innovation Insight: How to Play the Long Game with Resilience

At February’s Innovation Day, we welcomed Dr Gavin Weeks, Psychologist and Leadership Development Consultant. He shared his professional insights on how to play the long game by managing the overload of the present and prepare us to thrive in the future.

Rossana Zetti
Rossana Zetti

Wed 19 Feb

Leading from the front: Why is Customer Service Training the Key to a Leader’s Journey?
Insight

Leading from the front: Why is Customer Service Training the Key to a Leader’s Journey?

Investing in customer service training is absolutely key to growing leaders at all levels; not only amongst your frontline staff who are going to directly interact with your customers and help build your brand, but also amongst supervisors, middle management and senior leaders.

Paul Snell
Paul Snell

Fri 14 Feb

How can SMEs increase their management and leadership capabilities?
Insight

How can SMEs increase their management and leadership capabilities?

Small and medium size businesses (SMEs) are the backbone of the economy, with 5.9 million UK private sector businesses contributing an estimated £2.2 trillion to GDP in 20191. Despite a 3.5% growth in the business population between 2018 and 2019, business confidence reports remain conflicting. A quick Google search for ‘2020 SME business confidence’ resulted in these two articles sitting next to each other – quite a juxtaposition.

James Askew
James Askew

Mon 03 Feb

It’s time to bring play to the workplace
Insight

It’s time to bring play to the workplace

Welcome to the latest in a series of brief interviews with guest experts from KnowledgeBrief’s Innovation Programme, providing a window into the experts’ latest ideas and new advice for executives.

Dan Sly
Dan Sly

Wed 29 Jan

Innovation Insight: How to Trigger Innovation and Creativity through Play
Insight

Innovation Insight: How to Trigger Innovation and Creativity through Play

At January’s Innovation Day, we welcomed Ana Cueva, Professional Learning Advisor at KnowledgeBrief, and MSc in Innovation, Creativity and Leadership. She shared her professional insights on how play promotes a growth mindset, encourages creativity and innovation, fosters resilience and develops a positive organisational environment.

Dan Sly
Dan Sly

Fri 24 Jan

Mad about career nomads?
Insight

Mad about career nomads?

Well, hiring career nomads is clearly a risk, they will leave at some point, and the cost of hiring them and their replacement makes a very real impact on business resource.

Paul Snell
Paul Snell

Tue 21 Jan

Think about staff leaving, from the moment they enter the organisation
Insight

Think about staff leaving, from the moment they enter the organisation

Welcome to the latest in a series of brief interviews with guest experts from KnowledgeBrief’s Innovation Programme, providing a window into the experts’ latest ideas and new advice for executives.

Dan Sly
Dan Sly

Thu 28 Nov

How we can help

Creating a Happier and Healthier Workforce

Creating a Happier and Healthier Workforce

Sustain a positive and psychologically healthy workforce

Better Management Training, Better Results

Better Management Training, Better Results

Our professional development courses are available to individuals or teams. Funded via the apprenticeship levy, the UK’s government apprenticeship scheme.

Essential Training to Grow Your Small Business

Essential Training to Grow Your Small Business

You can now get the same leadership, management and customer service training as the world’s most successful companies – funded via the government apprenticeship levy.

Maximise your Apprenticeship Levy

Maximise your Apprenticeship Levy

The Apprenticeship Levy, now in its third year, can on the face of it appear complex and inflexible and is often overlooked as a solution to recurring HR and L&D challenges. The good news is, the Levy doesn’t have to be disruptive at all.

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“The quality of support I have received from my coach has been extremely high. His coaching is considered, tailored and aligned to my personal experience, career stage as well as my day-to-day balancing of responsibilities. My apprenticeship has helped to bolster my confidence that I am taking a reasonable approach with some challenging clients.”

“The apprenticeship with KnowledgeBrief was transformative, improving my leadership, strategic decisions, and confidence. I gained skills in planning, change management, financial acumen, and stakeholder engagement. Completing with distinction, I secured a new contract and expanded my consultancy.”

“The coaching course through KnowledgeBrief was well-structured, balancing theoretical and practical knowledge. The platform is easy to navigate, providing access to support and promoting a solid understanding of coaching fundamentals. The resources provided have been comprehensive.”

“KnowledgeBrief has great content and is detailed in the area I am developing in. The system is very clear and easy to use and navigate. Thanks to my Skills Coach for his support and guidance. I apply my course knowledge and experience, such as team performance, leadership styles, and the Eisenhower Matrix, to manage tasks effectively.”

“The apprenticeship has greatly enhanced my understanding of strategic work and how different areas of the organisation operate. It has boosted my confidence to ask questions and take on senior-level tasks. Studying has pushed me out of my comfort zone, showing me my capabilities and improving my overall performance.

“The support has been timely and professional and, since starting, I have increased my knowledge through the online platform and workshops. I'm covering subjects like business understanding, communication, and operational plans - which has boosted my confidence. I have thoroughly enjoyed the experience and would recommend it.

“As a result of this apprenticeship, I have gained confidence at work. I've developed key skills in project management, communication, and technical processes, and have improved my performance through focused feedback. I am now better prepared to contribute to the team's goals and tackle future challenges.”

“I have seen positive work improvements using what I’ve learnt about leadership, communication, and decision-making. I highly recommend the easy-to-use KnowledgeBrief platform with visual progress tracking, extra resources, and valuable information.”

“This journey has strengthened my strategic vision, stakeholder management, team and organisational influencing skills, and, most importantly, my confidence in communication. The structured learning and the tailored guidance has proven invaluable in giving me direction and purpose as a senior leader.”

“This course improved my performance by helping me create strategies, demonstrate values, develop my team, identify growth areas, and gain leadership principles like communication, conflict resolution, and strategic thinking. I highly recommend it to anyone looking to strengthen their leadership abilities and make an impact.”

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